Day: June 11, 2022

INTRODUCTION TO PROJECT QUALITY MANAGEMENT Definition of terms Quality Quality is extremely hard to define, and it is simply stated: “Fit for use or purpose.” It is all about meeting the needs and expectations of customers with respect to functionality, Read More …

TOPIC ONE INTRODUCTION TO PROJECT QUALITY MANAGEMENT TOPIC TWO PROJECT QUALITY PLANNING TOPIC THREE PROJECT QUALITY ASSURANCE TOPIC FOUR PROJECT QUALITY CONTROL TOPIC FIVE QUALITY IMPROVEMENT TOPIC SIX QAULITY MANAGEMENT SYSTEMS AND APPROACHES

Sample examination paper one Instructions: attempt question one and any other two questions Time allowed: 2 hours Question one (a) Define the term operations management (2 marks) (b) List the five objectives of operations management (5marks) (c) Distinguish between facility Read More …

ROLE OF IT IN OPERATIONS MANAGEMENT Objectives: By the end of the chapter the student should be able to: (i) outline the importance of IT in operations management (ii) discuss the various uses of IT in operations management Introduction Information Read More …

FAILURE PREVENTION AND RECOVERY Objectives: By the end of the chapter the student should be able to: (i) define the term failure (ii) identify the key types of failure (iii) describe techniques of measuring failure (iv) outline the methods for Read More …

BENCHMARKING Objectives: By the end of the chapter the student should be able to: (i) Define the term benchmarking (ii) Explain the types of benchmarking (iii) Discuss the benchmarking process (iv) Define the concept of world class operations Introduction Benchmarking Read More …