Day: June 7, 2022

CHAPTER TWELVE HUMAN RELATIONS Is an approach to the theory of management which emphasizes the individual workers need for satisfactory relationship with other members of his work group and his need to participate in decision that affect significantly his work Read More …

CHAPTER ELEVEN  various aspects of office stationery and furniture Definition office stationery- is a general term referring to all writing materials used in the office e.g. papers, envelops, rubber, ribbon, stencil, correcting fluid, stamp pad etc. It’s necessary to maintain Read More …

CHAPTER TEN Organization and methods (o &m) O&M refers to the systematic attempt on the part of an enterprise to improve and maintain office at a high level of efficiency. It is through O&M that office operations and procedures are Read More …

7.0 Introduction Report writing is the last step in the research process. After data have been collected, analysed and interpreted, the researcher has to prepare a report of the findings of the study. It may be seen unscientific and even Read More …

CHAPTER NINE Office correspondence They  also  called mails. mailing which is the process of receiving and sending letters in any organization Mails may be divided into three parts incoming mails outgoing mails interdepartmental mails   Incoming mails Incoming mails section Read More …

6.0 Analysis and Presentation of Data Once the data begin to flow in, attention turns to data analysis. The steps followed in data collection influence the choice of data analysis techniques. The main preliminary steps that are common to many Read More …

CHAPTER EIGHT Reprographic services 1 Photocopying Is a process of obtaining a copy of a document directly from the original with photographic details Is only used when few copies are required or when on exact photographic reproduction is necessary Advantages Read More …

CHAPTER SEVEN Office forms Objectives of forms control To introduce forms which are really necessary and ensure clerical work don’t become confusing due to many forms Ensure forms so designed as render best possible use at minimum cost To produce Read More …

CHAPTER SIX RECORD MANAGEMENT AND FILLING Outline the purposes maintaining business records. To measure the progress of the business overtime. Proper study of the position of the of the firm. Comparison of businesses. In case of dispute Past records, events, Read More …

5.0 The sources and collection of data In practice, most statistical data exist in official and private records that are compiled as part of the routine of the day-to-day activities of public organizations and private firms. Thus, government departments routinely Read More …