Month: June 2022

4.0: Introduction One of the biggest challenges facing firms lies in the process of testing and selection of employees. A firm that fails to lay emphasis on this process will find itself experiencing a high employee turnover. The purpose of Read More …

3.0 Lesson Introduction In the previous lesson, we discussed job analysis and the methods managers use to create job descriptions and job specifications. The main purpose of this lesson is to help you improve your effectiveness in recruiting job candidates. Read More …

EMPLOYEE RESOURCING: AN INTRODUCTION HUMAN RESOURCES PLANNING (HRP) METHODS OF INTERNAL AND EXTERNAL RECRUITMENT. LEGISLATION GOVERNING EMPLOYMENT IN KENYA

2.0 Lesson Introduction In this lesson, we turn our focus to the process of determining the duties and skill requirements of a job, and the kind of people who should be hired for it – what is referred to as Read More …

1.0 Introduction At one time in history, “Liking people” appeared to be sufficient for choosing to work in the field of known as “Human Resources (or Personnel) Management. Preferring to work with humans rather than objects is still important; but Read More …

The fact is if you are running a business, you’ll have customers who complain. Here are some ways you can pacify angry customers and turn the situation in your favor. Surely you have heard the old expression, “You can’t please Read More …