Day: June 5, 2022

TOPIC 3 GROUP BEHAVIOUR 3.1 Definition of a Group According to Marvin Shaw, “a group comprises, of two or more persons who interact with one another in such a manner that each person influences and is influenced by each other Read More …

TOPIC 2 INDIVIDUAL BEHAVIOUR IN ORGANISATIONS 2.1 Definition of Individual Behaviour Individual Behaviour defines how individual behave at work and how his/her behavior is influence by others through: attitudes, perception, personality, stress, beliefs and norms or other psychological matters. Individual Read More …

TOPIC 1 INTRODUCTION TO ORGANIZATION THEORY AND BEHAVIOUR   1.1  Definition of terms used in Organization theory and Behaviour Organization Organization  comprise  of  two  or  more  people  engaged  in  a systematic  and harmonized    effort , persistently over  a period  of Read More …

TOPIC 1 INTRODUCTION TO ORGANIZATION THEORY AND BEHAVIOUR TOPIC 2 INDIVIDUAL BEHAVIOUR IN ORGANISATIONS TOPIC 3 GROUP BEHAVIOUR TOPIC 4 CONFLICT MANAGEMENT TOPIC 5 STRESS MANAGEMENT TOPIC 6 CHANGE MANAGEMENT TOPIC 7 ORGANIZATION POWER AND POLITICS TOPIC 8 ORGANISATIONAL EFFECTIVENESS Read More …

INTRODUCTION TO COST ACCOUNTING Purpose The main object of this lesson is to introduce the learner to cost accounting; uses of cost information; cost concepts and the differences between cost accounting and financial accounting Specific Objectives By the end of Read More …

TOPIC ONE NATURE AND SCOPE OF MARKETING;OVERVIEW OF MARKETING. Marketing is the management process responsible for identifying, anticipating and satisfying consumer needs profitably. It is also the performance of business activities that direct the flow of goods and services from Read More …

TERM 1 -Introduction to office administration and management -Organizational structures and department -Office organization. -The office -The office personnel -Office furniture and stationery      TERM 2 -Handling office correspondence -Filing and storage of records -Reprography -Organization and methods   Read More …

PERSUADING SPEECH Purpose of speech to persuade is to change. Create or reinforce attitudes or behavior. Persuasion is the process of changing listener’s beliefs or moving a listener to action. Persuasion is a form of influence; it’s the process or Read More …

LIBRARY OF CONGRESS CLASSIFICATION. The library of congress classification system was first developed in the late nineteenth and early twentieth centuries to organize and arrange the book collections of the library of congress. The system was adopted for use by Read More …

INTRODUCTION All communication is affected by the non-verbal communication that accompanies it. Over the telephone the tone of voice conveys nuances of meaning. Face to face expressions, gestures and posture play an important part. We use demonstrations and models to Read More …