Office admin & management KNEC Notes – Click to view

CHAPTER ONE INTRODUCTION TO OFFICE ADMINISTRATION AND MANAGEMENT

CHAPTER TWO PRINCIPLES OF ORGANISATION

CHAPTER THREE METHODS OF PROVIDING OFFICE SERVICES

CHAPTER FOUR THE OFFICE

CHAPTER FIVE Office premises and environment

CHAPTER SIX RECORD MANAGEMENT AND FILLING

CHAPTER SEVEN Office forms

CHAPTER EIGHT Reprographic services

CHAPTER NINE Office correspondence

CHAPTER TEN Organization and methods (o &m)

CHAPTER ELEVEN  various aspects of office stationery and furniture

CHAPTER TWELVE HUMAN RELATIONS

 

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