MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2015/2016 ACADEMIC YEAR
SCHOOL OF BUSINESS AND ECONOMICS
BACHELOR OF BUSINESS MANAGEMENT
COURSE CODE: HRD 07
COURSE TITLE: HUMAN RESOURCE MANAGEMENT
DATE: 3RD MAY, 2016 TIME: 11.00AM – 1.00PM
INSTRUCTIONS OF CANDIDATES
ANSWER QUESTION ONE AND ANY OTHER THREE QUESTIONS
Question 1
a) There are several factors which give rise to resistance to change. Discuss any five.
10 marks
b) Outline any five ways to overcome change in an organization
5 marks
c) Discuss any four techniques of instituting/ implementing a change in an organization
10 marks
Question 2
Change can be as a result of external and internal pressures, briefly discuss any five reasons for change. 15 marks
Question 3
When an organization makes a conscious effort to change it is called planned change. Briefly discuss the logical steps that need to be followed to achieve this planned change 15 marks
Question 4
a) Define change
3 marks
b) Differentiate between external and internal environment in an organization
12 marks
Question 5
Discuss the benefits of organizational development. ( 15marks)
