MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR
FIRST YEAR FIRST SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
DIPLOMA IN BUSINESS MANAGEMENT
COURSE CODE: HRD 006
COURSE TITLE: MANAGEMENT INFORMATION SYSTEM
DATE:25TH APRIL 2014 TIME: 9.00AM – 11.30AM
INSTRUCTIONS TO CANDIDATES
Section A is compulsory
Answer any other THREE questions in Section B
This paper consists of 3 printed pages. Please turn over.
SECTION A (25 MARKS): ANSWER ALL QUESTIONS FROM THIS SECTION
QUESTION ONE (25MARKS)
a) Describe the following terms using appropriate examples. (6 marks)
i) System
ii) Information Systems (IS):
iii) E-business
b) State four reasons of using Information technology in business processes: (4 marks)
c) Differentiate between efficiency and effectiveness as used in information systems. (4 marks)
a) Management is both an Art and Science. Justify this statement, give examples. (6 marks)
d) Giving appropriate examples, describe three types of computer networks based on geographical coverage. (5 marks)
SECTION B (15 MARKS): ANSWER ANY THREE QUESTIONS FROM THIS SECTION.
QUESTION TWO (15 MARKS)
a) Explain five benefits of conducting business on ecommerce. (10 marks)
b) Explain FIVE advantages of using DBMS over traditional databases. (5 marks)
QUESTION THREE (15 MARKS)
a) Differentiate between intranet and extranet, give an example in each case. (4 marks)
b) Briefly explain the following terms:
i) Stockholder Theory. (3 marks)
ii) Stakeholder Theory. (3 marks)
c) Explain the benefits of the SWOT analysis in business enterprise? (5 marks)
QUESTION FOUR (15 MARKS)
a) Describe the term computer crime? (5 marks)
b) Explain TWO ways in which systems have gone along way into flattening organization (2 marks)
c) Explain four benefits of ERPs in organization (8 marks)
QUESTION FIVE (15 MARKS)
a) Explain any five functions of management (5marks)
e) Describe three principles of technology ethics in a business organization. (6 marks)
f) Explain the characteristics of a good Information system (2 marks)
g) Define the term E-commerce as used in business organizations. (2 marks)
