BUSS 102  BUSINESS MANAGEMENT.

UNIVERSITY EXAMINATIONS: 2017/2018
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS IN
INFORMATION TECHNOLOGY
BUSS 102 BUSINESS MANAGEMENT
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: DECEMBER, 2017 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.

QUESTION ONE
a) Highlight any five merits of a free market economy (5 Marks)
b) Clearly outline the objectives of corporate governance (8 Marks)
c) Outline the factors considered in choosing the form of business ownership to adopt
(4 Marks)
d) The strength of an organizations’ commitment to social responsibility ranges from low to
high depending on the dimension adopted. Explain the dimensions of social responsibility
(8Marks)
e) Highlight any five principles of scientific management developed by F.W Taylor
(5Marks)
QUESTION TWO
a) Describe the ten (10) managerial roles as identified by Henry Mintzberg (10 Marks)
b) State and explain any five external environmental factors clearly indicating how they
influence business performance (10 Marks)

QUESTION THREE
a) Describe business ethics and discuss the mechanism that managers can use to influence
behavior change and create an ethical climate (10 Marks)
b) Explain any five types of partners in a partnership business (10 Marks)
QUESTION FOUR
a) State and explain any four skills that a manager must possess for effective performance of
his job (8 Marks)
b) In order for a business to make decisions it is useful to have a flexible and logical process
which can be followed. Discuss the main steps involved in decision making process
(12Marks)
QUESTION FIVE
Corporate governance refers to the code of practice by which a firm’s management is held
accountable to capital providers for efficient use of assets.
a) Highlight the benefits of good corporate governance in firms (8 Marks)
b) Explain any six factors that influence the quality of governance (12 Marks)

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