BIT 2203 BBIT 210 BSD 1304 BAC 1307 – STRATEGIC MANAGEMENT INFORMATION SYSTEMS KCA Past Paper

UNIVERSITY EXAMINATIONS: 2019/ 2020
EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY/ BUSINESS INFORMATION
TECHNOLOGY/ APPLIED COMPUTING/ SOFTWARE DEVELOPMENT/
INFORMATION SECURITY & FORENSCIS
BIT 2203/ BBIT 210/ BSD 1304/ BAC 1307: STRATEGIC MANAGEMENT
INFORMATION SYSTEMS
FULL TIME/PART TIME/ DISTANCE LEARNING
DATE: MAY, 2020 TIME: 6 HOURS
INSTRUCTIONS: Answer ALL Questions
SECTION B: APPLICATION QUESTION (20 MARKS)

QUESTION ONE
a) Discuss in your opinion, the key success factors for the retail industry in Kenya. (10 Marks)
b) Discuss how developments in Information Technology have altered the Information Systems that support
decision making. (10 Marks)
SECTION C: APPLICATION QUESTION (20 MARKS)
QUESTION TWO
a) Discuss the key technological trends that heighten ethical concerns (8 Marks)
b) A company’s ability to preserve tacit knowledge that is embedded in the minds of the experienced
employees can be seen as the most important criteria of successful knowledge management systems.
Do you agree with this statement? Discuss how this is done. (6 Marks)
c) Although some companies find difficulties in justifying their information systems Investment other
companies reported significant benefits from their IS projects. Discuss the various techniques that an
organization can use to justify an investment in information systems. (6 Marks)

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