BIT 1204 FUNDAMENTALS OF ORGANISATIONAL MANAGEMENT KCA Past Paper

UNIVERSITY EXAMINATIONS: 2012/2013
EXAMINATION FOR THE BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
BIT 1204 FUNDAMENTALS OF ORGANISATIONAL
MANAGEMENT
DATE: AUGUST, 2013 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any Other TWO Questions

QUESTION ONE
a) Briefly outline any TWO general contributions of Scientific Management theory
[4 Marks]
b) Explain how the practice of management is both an Art and Science
[4 Marks]
c) What are the advantages of grouping together employees who are involved in the same
or very similar functions? [5 Marks]
d) Differentiate between job description and job specification [5 Marks]
e) Explain Abraham Maslow’s contribution to the Human Relations movement. Why is
his work important to management today? [12 Marks]
QUESTION TWO
a) Differentiate between Job Rotation and Job Enlargement [6 Marks]
b) ‘Planning is looking ahead, and control is looking back’. Comment [4 Marks]
c) Briefly explain any FOUR management functions? In your opinion, which is the most
critical and why? [10 Marks]
QUESTION THREE
a) i) Describe what is meant by Management by objectives (MBO) [6 Marks]
ii) Differentiate between a policy and a procedure [6 Marks]
b) Studies indicate that all management positions require three basic skills i.e.
Technical, Human and Conceptual. Describe each skill and clearly show at which
level of management the skill is most relevant. [8 Marks]
QUESTION FOUR
a) Distinguish between Responsibility and Accountability. [4 marks]
b) Despite many advantages of delegation, many managers fear to delegate. Explain
[6 Marks]
c) Briefly describe the following three basic types of leadership styles
a) Autocratic Style
b) Democratic/Participative style
c) Laissez Faire Style
[10 Marks]
QUESTION FIVE
a) A well-established organization wishes to carry out an analysis of its strengths,
weaknesses, opportunities and threats (SWOT). Highlight the considerations required
to carry out the analysis. [10 Marks]
b) Managers usually assign formal authority and responsibility to subordinates for
completion of specific activities. Explain the guidelines that ensure authority is
delegated properly. [10 Marks]

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