Month: June 2022

TIME: 3 HOURS INSTRUCTIONS: ANSWER ALL QUESTIONS. Section A (30 marks) 1. Spreadsheets are examples of _______________software. A. Application B. Inbuilt C. System D. Shareware 2. Which one of the following key combination is used to cut selected text and Read More …

TIME: 3HRS INSTRUCTIONS: ANSWER ALL QUESTIONS. MARKS ALLOCATED TO EACH QUESTION ARE SHOWN QUESTION 1 Which one of the following is a module that contains several random access memory (RAM) chips on a small circuit board with pins that connect Read More …

PERSONAL SELLING Meaning and Definition of Personal Selling Personal selling refers to the use of speech and personal conviction to bring about some action on the part of another. Salesperson is a man who actually performs the personal selling. A Read More …

SALES RESPONSIBILITY AND PREPARATION. SALES RESPONSIBILITIES. The primary responsibility of a salesperson is to conclude a sale successfully. This task will involve the identification of customer needs, presentation and demonstration, negotiation, handling objections and closing the sale. These skills will Read More …

MONDAY: 4 April 2022. Afternoon paper.   Time Allowed: 3 hours. Answer ALL questions. Each question is allocated one (1) mark. 1. A ________________ links the sender to the receiver. (a) Feedback. (b) Channel. (c) Pipe. (d) Communication.        Read More …

SALES DISPLAY AND DEMONSTRATIONS. Once the problems and needs of the buyer have been identified, the presentation follows as a natural consequence. The first question to be addressed is presentation of what? The preceding section has enabled the salesperson to Read More …