TOPIC 1 INTRODUCTION TO ORGANIZATION THEORY AND BEHAVIOUR

TOPIC 1 INTRODUCTION TO ORGANIZATION THEORY AND BEHAVIOUR   1.1  Definition of terms used in Organization theory and Behaviour Organization Organization  comprise  of  two  or  more  people  engaged  in  a systematic  and harmonized    effort , persistently over  a period  of Read More …

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ORGANISATION THEORY AND BEHAVIOUR KNEC NOTES

TOPIC 1 INTRODUCTION TO ORGANIZATION THEORY AND BEHAVIOUR TOPIC 2 INDIVIDUAL BEHAVIOUR IN ORGANISATIONS TOPIC 3 GROUP BEHAVIOUR TOPIC 4 CONFLICT MANAGEMENT TOPIC 5 STRESS MANAGEMENT TOPIC 6 CHANGE MANAGEMENT TOPIC 7 ORGANIZATION POWER AND POLITICS TOPIC 8 ORGANISATIONAL EFFECTIVENESS Read More …

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MARKETING MANAGEMENT KNEC NOTES

TOPIC ONE NATURE AND SCOPE OF MARKETING;OVERVIEW OF MARKETING. Marketing is the management process responsible for identifying, anticipating and satisfying consumer needs profitably. It is also the performance of business activities that direct the flow of goods and services from Read More …

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OFFICE MANAGEMENT AND OFFICE ADMINISTRATION

TERM 1 -Introduction to office administration and management -Organizational structures and department -Office organization. -The office -The office personnel -Office furniture and stationery      TERM 2 -Handling office correspondence -Filing and storage of records -Reprography -Organization and methods   Read More …

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TECHNIQUES IN COMMUNICATION NOTES

PERSUADING SPEECH Purpose of speech to persuade is to change. Create or reinforce attitudes or behavior. Persuasion is the process of changing listener’s beliefs or moving a listener to action. Persuasion is a form of influence; it’s the process or Read More …

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