Day: June 1, 2022

TRAINING AND DEVELOPMENT INTRODUCTION THE PSYCHOLOGY OF ADULT LEARNING. MANAGEMENT DEVELOPMENT LEGISLATION GOVERNING TRAINING AND DEVELOPMENT IN KENYA.

Definition and Functions of Human Resource Management (HRM) Role of Human Resource Practitioner Ethics and Professional Conduct in Human Resource Management Creating a Human Resources Strategy Establishment and Responsibilities of Human Resource Management The Organization and Structure of the HR Read More …

1.0 Introduction At one time in history, “Liking people” appeared to be sufficient for choosing to work in the field of known as “Human Resources (or Personnel) Management. Preferring to work with humans rather than objects is still important; but Read More …

HUMAN RESOURCE POLICIES WORK INSTRUCTIONS STATUTORY DEDUCTIONS NATIONAL SOCIAL SECURITY FUND RECORDS MANAGEMENT HUMAN RESOURCE MANAGEMENT INFORMATION SYSTEM (HRMIS)

PERSONEL ADMINISTRATION KNEC NOTES – Click to view  FUNDAMENTALS OF HRM KNEC NOTES – Click to view REWARD MANAGEMENT SMALL KNEC NOTES – Click to view TRAINING AND DEVELOPMENT KNEC NOTES – Click to view EMPLOYEE RESOURCING KNEC NOTES – Read More …

The fact is if you are running a business, you’ll have customers who complain. Here are some ways you can pacify angry customers and turn the situation in your favor. Surely you have heard the old expression, “You can’t please Read More …

Customer care automation Our customer care automation solution allows you to improve customer service, reduce churn and cut operational costs. It maximizes the efficiency of customer care processes. How can customer care automation help? As product and service lines grow Read More …

Speaking and Listening Skills, Verbal and Nonverbal Communication Communication Skills – Both nonverbal and verbal communication skills are a vital part of everyday life. Consequently, developing good listening and effective speaking skills should be an integral part of everyone’s personal Read More …