FACILITY LOCATION & LAYOUT

Facility layout is an arrangement of different aspects of manufacturing in an appropriate manner as to achieve desired production results. Facility layout considers available space, final product, safety of users and facility and convenience of operations. An effective facility layout Read More …

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Supplier relationship Management(SRM)

Supplier relationship management is a comprehensive approach to managing an enterprise’s interactions with the organizations that supply the goods and services it uses. The goal of supplier relationship management (SRM) is to streamline and make more effective the processes between Read More …

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Product Life Cycle Management (PLM)

The process of managing the entire lifecycle of a product from its conception, through design and manufacture, to service and disposal PLM integrates people, data, processes, and business systems and provides a product information backbone for companies and their extended Read More …

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CIT105  CBIT101 CUSTOMER RELATIONSHIP MANAGEMENT .

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE CERTIFICATE IN INFORMATION TECHNOLOGY/CERTIFICATE IN BUSINESS INFORMATION TECHNOLOGY CIT105 & CBIT101 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DATE: AUGUST, 2018 TIME: 2 HOURS INSTRUCTIONS: Answer Question ONE and any other TWO questions. QUESTION ONE (30 MARKS) Read More …

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Customer relationship management (CRM)

This is a term applied to processes implemented by a company to handle its contact with its customers. It is a software-based approach to handling customer relationships and stores information on current and prospective customers. CRM is the strategic use Read More …

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SYSTEMS DESIGN

Before products can flow into a market, someone must design and invest in the facilities and organisation to produce them. This chapter concerns the planning of the systems needed to produce goods and services. Capacity planning for manufacturing and service Read More …

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CIT104  INTRODUCTION TO INFORMATION SYSTEMS.

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE CERTIFICATE IN INFORMATION TECHNOLOGY CIT104 INTRODUCTION TO INFORMATION SYSTEMS FULLTIME/PARTTIME DATE: AUGUST, 2018 TIME: 1 ½ HOURS INSTRUCTIONS: Answer Question One AND any other TWO questions. QUESTION ONE a) What are the common components Read More …

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Lean Production management

Basic Elements of lean production Flexible resources Multifunctional workers who perform more than one job and general-purpose machines  which perform several basic functions Cycle time-time required for the worker to complete one pass through the operations assigned paces production to Read More …

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CIT0103  CBIT0103  INTERNET AND THE WEB.

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE CERTIFICATE IN INFORMATION TECHNOLOGY / CERTIFICATE IN BUSINESS INFORMATION TECHNOLOGY CIT0103 & CBIT0103 INTERNET AND THE WEB DATE: AUGUST, 2018 TIME: 2 HOURS INSTRUCTIONS: Answer Question ONE and any other TWO questions. QUESTION ONE Read More …

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Enterprise Resource Planning (ERP)

Enterprise resource planning (ERP) is business management software that allows an organization to use a system of integrated applications to manage the business. Being Specific ERP systems are large computer systems that integrate application programs in accounting (i.e., accounts receivable), Read More …

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