SOURCES OF CUSTOMER FEEDBACK

Email/Contact Forms There is no question that email is one of the most valuable ways to gather candid customer feedback. However, there are a few ways you can improve the way customers reach out to you via email to maximize Read More …

Share this:

Two Challenges

Two of the challenges of performing stakeholder analysis are determining how stakeholders are affected by a firm‘s decisions and how much influence they have over the implementation of the decisions that are made. Many people have a tendency to fall Read More …

Share this:

Steps in Identifying Stakeholders

Identifying all of a firm‘s stakeholders can be a daunting task. In fact, as we will note again shortly, a list of stakeholders that is too long actually may reduce the effectiveness of this important tool by overwhelming decision makers Read More …

Share this:

TYPES OF MARKETS

1. PERFECT COMPETITION This is also known as pure competition) describes markets such that no participants are large enough to have the market power to set the price of a homogeneous product. Because the conditions for perfect competition are strict, Read More …

Share this: