Day: February 3, 2022

HUMAN RESOURCE POLICY AREAS Human resource policies can be expressed as overall statements of the philosophy of the organisation and of its values. The overall policy defines how the organisation fulfils its social responsibilities for its workers and sets out Read More …

THE AIMS OF HUMAN RESOURCE POLICIES Enable the organisation carry out its set objectives in the desired manner. i.e. Policies create order. Ensure employees are informed of the expectations of the employer. Protect common interests of all parties in the Read More …

HUMAN RESOURCE POLICIES DEFINITION: These are continuing guidelines on the approach the organisation intends to adopt in managing its employees. Policies define the philosophies and values of the organisation on how people should be treated. It is from these policies Read More …

Implementing through JIT procedures can involve a major overhaul of your business systems – it may be difficult and explain to introduce JIT manufacturing opens businesses to a number of risks notably those associated with your supply chain with no Read More …

Reduced inventory levels: JIT purchasing facilitates reduction in inventory levels and the associated inventory holding costs Improved lead: Time reliability compared to traditional purchasing approaches, delivery lead time under the JIT system is considerably shorter. This implies higher levels of Read More …

Difficult people do exist at work. Difficult people come in every variety and no workplace is without them. How difficult a person is for you to deal with depends on your self-esteem, your self-confidence and your professional courage. Dealing with Read More …

It is easy to work with people you like, and it is even easier to work with people who like you. But that’s not always the case. Sooner or later, you’ll have to deal with a difficult customer. Difficult customers Read More …

In any business our customers are one of our most important assets. Unfortunately there are days when not all customers want to be friendly or pleasant. On days like this, try these effective tips to help you handle those difficult Read More …

Customers are becoming more demanding and in some cases–rude. Complaints are an opportunity to improve existing service and begin delivering quality service. Identifies basic problem solving skills, complex problem and irate customer handling skills. Introduces the concepts of self-talk and Read More …

Transactional Analysis (or TA as it is often called) is a model of people and relationships that was developed during the 1960s by Dr. Eric Berne. It is based on two notions: first that we have three parts or ‘ego-states’ Read More …