Responsibilities of a contract manager include:

Contracts (various: including formal, short form, and annual contracts) Drafting, Evaluation, Negotiation and Execution:

  • Non-Disclosure Agreements, Sales / Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions
  • Distribution Agreements (resellers, agents, joint marketing etc.)
  • Commercial and Public (Federal, State and Local Municipalities) Contracting

Serve as the point of contact for customers on contractual matters. Act as contractual ―middleman‖ between company employees and customers, ensuring timely review and approval / reconciliation of variations.

On all standard and nonstandard contracts, provide redlined recommendations and often negotiate directly with customer attorneys or purchasing staff until consensus has been reached. Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects.

As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and other employees in contracting practices and procedures. Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.

Monitor compliance by company employees with established procedures. Identify areas of recurrent pressure.

Work with Risk Management Department / Finance to coordinate contractual insurance requirements.

  • Work with Finance to ensure adherence to broader finance and risk requirements such as revenue recognition, pricing and discounting policies, export controls etc. May include ‗financial engineering‘ and understanding / evaluating economic impact of terms and term options.
  • Support Product Management / Marketing to ensure company products and services are offered with appropriate, competitive terms and conditions
  • Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.
  • Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
  • Handle on-going issue and change management
  • Monitor transaction compliance (milestones, deliverables, invoicing etc.)
  • Oversee Service Level Agreement Compliance
  • Ensure contract close-out, extension or renewal.
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