THURSDAY: 20 May 2021. Time Allowed: 3 hours.
Answer any FIVE questions. ALL questions carry equal marks.
QUESTION ONE
1. Discuss five ways in which a manager could create harmonious relations with stakeholders. (10 marks)
2. Discuss five limitations of bureaucracy in organisations. (10 marks)
(Total: 20 marks)
QUESTION TWO
1. Employee turnover could prove costly to an organisation.
Recommend five strategies that an organisation could adopt to enhance employee retention. (10 marks)
2. Highlight four psychological factors which could motivate an individual to become an entrepreneur. (4 marks)
3. Citing relevant examples, explain three types of needs as advanced by the McClelland human motivation theory. (6 marks)
(Total: 20 marks)
QUESTION THREE
1. Define contingency theory of leadership. (2 marks)
Propose four variables that could determine the application of the theory of leadership in above. (4 marks)
2. Suggest five reasons that might make an organisation to engage project teams in the implementation phase of a project. (10 marks)
3. Assess two ways in which budgetary controls aid in planning in an organisation. (4 marks)
(Total: 20 marks)
QUESTION FOUR
1. Analyse three possible relationships between organisational structures and innovation. (6 marks)
2. Highlight four ways in which control can become dysfunctional. (4 marks)
3. Explain four factors that an entrepreneur would take into consideration when choosing an incubator for an enterprise. (4 marks)
4. In relation to project management, analyse three uses of Critical Path Method (CPM). (6 marks)
(Total: 20 marks)
QUESTION FIVE
1. Explain six organisational situations that could enable laissez-faire leadership style to succeed. (12 marks)
2. In the context of directing as a function of management, explain four roles of communication. (8 marks)
(Total: 20 marks)
QUESTION SIX
1. Despite the benefits associated with planning, some managers are reluctant to plan. Explain four reasons that might account for this reluctance. (8 marks)
2. Masomo Limited has adopted group decision making approach in coming’up with major organisational decisions.
Propose four reasons that might have influenced this move. (8 marks)
3. Highlight four factors that a marketer might consider when selecting a channel for distributing products. (4 marks)
(Total: 20 marks)
QUESTION SEVEN
1. Analyse five reasons why emotional intelligence is critical for anyone in a leadership position. (10 marks)
2. Evaluate three shortcomings of the scientific theory of management. (6 marks)
3. Outline four internal factors that are likely to affect the pricing decisions in a firm. (4 marks)
(Total: 20 marks)
