Information Communication Technology December 2023 Past paper

WEDNESDAY: 6 December 2023. Afternoon Paper.      Time Allowed: 3 hours.

This paper has seven (7) questions. Answer any FIVE questions. ALL questions carry equal marks. DO NOT write anything on this paper.


1. Highlight TWO benefits of linking worksheets in a spreadsheet program.     (2 marks)

2. Outline FOUR qualities of a good system documentation.      (4 marks)

3. Explain THREE desirable features of e-commerce websites that could enable customers find products quickly. (6 marks)

4. Examine FOUR challenges associated with cloud storage.              (8 marks)

(Total: 20 marks)



1.  Citing TWO examples, explain the term “mobile operating system”. (4 marks)

2. Using an example, explain the use of the “IF” function in a spreadsheet application.              (4 marks)

3. Explain THREE ways in which a transaction processing system helps in improving operations of an organisation. (6 marks)

4. Analyse THREE factors that should be considered when creating a computer network.              (6 marks)

(Total: 20 marks)



1. Differentiate  between  pilot  implementation  methodology  and  parallel  information  systems  implementation methodologies.     (2 marks)

2. Highlight FOUR benefits of a network operating system to an organisation.    (4 marks)

3. Outline FOUR roles of an Information Systems Analyst.  (4 marks)

4. Explain TWO technical trends that generate ethical concerns.    (4 marks)

5. Distinguish between systems analysis and systems design.    (2 marks)

Citing TWO reasons, explain the purpose of the system development life cycle.      (4 marks)

(Total: 20 marks)



1. Explain TWO circumstances that would necessitate the use of speaker notes during a presentation.              (4 marks)

2.  Baraka Company limited networked their computers to enhance their operations.

Outline FOUR methods they could use to maintain security for their information in the network.                  (4 marks)

3. Explain THREE ethical issues related to e-commerce for a business organisation.              (6 marks)

4. Justify with THREE reasons why an organisation would install a tailor-made software.              (6 marks)

(Total: 20 marks)



1. Examine TWO obstacles/challenges that could be faced by organisations when implementing a management information system.      (4 marks)

2. With respect to questionnaires, distinguish between open ended questions and closed ended questions as used in data collection.      (4 marks)

3. Enumerate SIX ways to secure e-commerce transactions from various threats.    (6 marks)

4.  Highlight SIX benefits of post-implementation review of an information systems project.       (6 marks)

(Total: 20 marks)



1. Explain the term “proofreading” as used in a word processing program.       (2 marks)

2. State the unit of measuring a computer’s clock speed, RAM size, Hard disk size and monitor size.    (4 marks)

3. Discuss THREE challenges associated with the use of external hard drives.     (6 marks)

4. Examine FOUR legal issues associated with the use of information systems.      (8 marks)

(Total: 20 marks)



1. Highlight TWO bookkeeping capabilities of a computerised accounting software.              (2 marks)

2. Explain FOUR application areas of “What if” analysis feature in spreadsheet application.     (4 marks)

3. Outline SIX hindrances to the adoption and success of voice user interface technology.    (6 marks)

4. Discuss FOUR ways in which an organisation could optimise the use of information systems to ensure improved productivity in a functional perspective.       (8 marks)

(Total: 20 marks)

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