WEDNESDAY: 7 December 2022. Morning Paper. Time Allowed: 3 hours.
Answer any FIVE questions. ALL questions carry equal marks. Do NOT write anything on this paper.
QUESTION ONE
1. Identify FIVE objectives of a performance appraisal. (5 marks)
2. Outline FIVE benefits of head-hunting during recruitment. (5 marks)
3. Explain FIVE differences between personnel management and human resource management. (10 marks)
(Total: 20 marks)
QUESTION TWO
1. Outline FIVE benefits of good employee relations. (5 marks)
2. Highlight FIVE areas where Information Technology can enhance management of employees’ affairs. (5 marks)
3. Explain FIVE differences between employee training and employee development. (10 marks)
(Total: 20 marks)
QUESTION THREE
1. Identify FIVE objectives of employee counselling. (5 marks)
2. Highlight FIVE benefits an organisation is likely to experience due to employee separation. (5 marks)
3. Analyse FIVE elements that could improve quality performance management systems. (10 marks)
(Total: 20 marks)
QUESTION FOUR
1. Outline FIVE ways a manager could deal with disputes amongst employees in an organisation. (5 marks)
2. State FIVE roles of a human resource manager. (5 marks)
3. Analyse FIVE components of a remuneration package. (10 marks)
(Total: 20 marks)
QUESTION FIVE
1. Explain FIVE ethical principles guiding reward management. (5 marks)
2. Highlight FIVE benefits of knowledge management to an organisation. (5 marks)
3. Describe FIVE features of profit-sharing schemes. (10 marks)
(Total: 20 marks)
QUESTION SIX
1. Identify FIVE objectives of an induction program. (5 marks)
2. Highlight FIVE characteristics of collective bargaining. (5 marks)
3. Describe FIVE assumptions of McGregor Theory Y. (10 marks)
(Total: 20 marks)
QUESTION SEVEN
1. Highlight FIVE limitations of internal recruitment in an organisation. (5 marks)
2. Explain FIVE advantages of succession planning in an organisation. (5 marks)
3. Discuss FIVE contributions of trade unions to organisations. (10 marks)
(Total: 20 marks)
