FRIDAY: 17 December 2021. Time Allowed: 3 hours.
Answer any FIVE questions. All questions carry equal marks.
QUESTION ONE
1. Explain five important features of Goal Theory. (5 marks)
2. Distinguish between “effective learning” and “cognitive learning”. (4 marks)
3. Describe three approaches to employee relations. (6 marks)
4. Outline five limitations of ‘on the job training” within an organisation. (5 marks)
(Total: 20 marks)
QUESTION TWO
1. Explain the following terms as used in human resource management:
Job design. (2 marks)
Job evaluation. (2 marks)
Job analysis. (2 marks)
Employee engagement. (2 marks)
Human capital. (2 marks)
2. Enumerate five benefits of employee counselling. (10 marks)
(Total: 20 marks)
QUESTION THREE
1. Discuss five differences between “performance appraisal” and “performance management”. (10 marks)
2. Analyse five benefits of training and development to an employee. (10 marks)
(Total: 20 marks)
QUESTION FOUR
1. Summarise five roles of line managers in human resource management. (10 marks)
2. Describe five ways in which human resource contributes to knowledge management. (10 marks)
(Total: 20 marks)
QUESTION FIVE
1. Describe five criteria used to select an appropriate job evaluation scheme. (10 marks)
2. Discuss five factors that would influence the determination of employee compensation in an organisation.
(10 marks)
(Total: 20 marks)
QUESTION SIX
1. Outline five ways in which a human resource manager could motivate employees. (10 marks)
2. Explain, giving five reasons, why human resource management is important in an organisation. (10 marks)
(Total: 20 marks)
QUESTION SEVEN
1. Explain five challenges facing human resource planning in organisations. (10 marks)
2. Discuss five reasons that would qualify as fair dismissal of an employee. (10 marks)
(Total: 20 marks)
