HUMAN RESOURCES MANAGEMENT APRIL 2022 PAST PAPER

WEDNESDAY: 6 April 2022. Morning paper.                                                                                                 Time Allowed: 3 hours.

Answer any FIVE questions. ALL questions carry equal marks. Do NOT write anything on this paper.

QUESTION ONE

1.         Describe four disadvantages of using interview as a method of recruitment.                                                           (8 marks)

2.         Discuss four ways of managing diversity in organisations.                                                                                               (8 marks)

3.          Explain four disadvantages of 360 degree feedback in performance appraisal.                                                       (4 marks)

(Total: 20 marks)

 

QUESTION TWO

1.         Discuss five ways that human resource managers could use to improve the employment relationship.                    (10 marks)

2.         Highlight five characteristics of an effective performance management system.                                                        (5 marks)

3.         Explain five main items that a manager could consider when formulating a human resource policy.                                (5 marks)

(Total 20 marks)

 

QUESTION THREE

1.         Evaluate five benefits of maintaining good health and safety practices in an organisation.                                             (10 marks)

2.        Explain five contributions of human resource planning to the success of the organisation.                                 (10 marks)

(Total: 20 marks)

 

QUESTION FOUR

1.         Discuss five conditions that need to be fulfilled for collective bargaining to be effective.                                       (10 marks)

2.        Explain three reasons for measuring human capital.                                                                                                        (3 marks)

3.        Analyse seven practical applications of the expectancy theory in organisations.                                                              (7 marks)

(Total: 20 marks)

 

QUESTION FIVE

1.          Explain five features of an effective computerised human resource management system.                                     (10 marks)

2.         Describe three objectives of training and development in an organisation.                                                                         (6 marks)

3.         Discuss four criticisms against job evaluation.                                                                                                              (4 marks)

(Total: 20 marks)

 

QUESTION SIX

1.          Explain five costs associated with employee turnover to an organisation.                                                               (10 marks)

2.          Discuss five arguments for individual contingent pay.                                                                                                     (10 marks)

(Total: 20 marks)

 

QUESTION SEVEN

1.          Differentiate between “instrumentality theory” and content theory” of motivation.                                             (4 marks)

2.         Explain five types of training commonly used in organisations today.                                                                             (10 marks)

3.         Describe three characteristics of a good selection test.                                                                                                       (6 marks)

(Total: 20 marks)