W1-2-60-1-6
JOMO KENYATTA UNIVERSITY
OF
AGRICULTURE AND TECHNOLOGY
University Examinations 2014/2015
THIRD YEAR FIRST SEMESTER EXAMINATION FOR THE DEGREE
OF BACHELOR OF PURCHASING AND SUPPLIES MANAGEMENT
HPS 2206: PRINCIPLES OF MANAGEMENT
DATE: AUGUST 2014 TIME: 2 HOURS
INSTRUCTIONS: ANSWER QUESTION ONE (COMPULSORY) AND ANY OTHER TWO QUESTIONS
Question One (30 Marks)
a) Explain some of the barriers to effective communication in organizations. (5 Marks)
b) As a Manager, discuss the factors that influence the level of compensation and benefit packages that an organization can offer. (5 Marks)
c) Discuss at least four motivational theories that can be applied in any organizational set up. (5 Marks)
d) Change as a phenomenon is hard for many people in organizations. Discuss reasons for employee resistance to change. (8 Marks)
e) Employees in many organizations waste a lot of time in their day to day activities. As a manager discuss potential ways of wasting time. (4 Marks)
f) Discuss the factors a manager has to consider when designing the level of compensation and benefit packages. (3 Marks)
Question Two (20 Marks)
a) Define the term leadership. (2 Marks)
b) Explain the most common leadership styles used in management today. (8 Marks)
c) Enumerate the disadvantages of matrix structure. (10 Marks)
Question Three (20 Marks)
As organizations grow, they design plans that can make them effective. Discuss the constraints that hinder effective planning. (20 Marks)
Question Four (20 Marks)
As a manager, discuss the circumstances that may push a manager to use a committee. (20 Marks)
