W1-2-60-1-6
JOMO KENYATTA UNIVERSITY
OF
AGRICULTURE AND TECHNOLOGY
University Examinations 2014/2015
STAGE II END OF SEMESTER EXAMINATION FOR
DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY
HCB 0103: PRINCIPLES OF MANAGEMENT
DATE: AUGUST 2014 TIME: 1½ HOURS
INSTRUCTIONS: ANSWER QUESTION ONE AND ANY OTHER TWO QUESTIONS
Question One (20 Marks)
a) Discuss the types of business environment and their components. (10 Marks)
b) List and describe five management functions. (5 Marks)
c) Explain management theory X and Y and give criticisms. (5 Marks)
Question Two (20 Marks)
a) Discuss three levels of management and skills required. (10 Marks)
b) Describe two types of plans and briefly outline the steps involved in planning. (10 Marks)
Question Three (20 Marks)
a) Define the following terms: (4 Marks)
(i) Span of management
(ii) Empowerment
(iii) Power
(iv) Authority
b) Name and discuss four bases of power. (8 Marks)
c) State and explain four principles of management. (8 Marks)
Question Four (20 Marks)
a) State and explain five sources of manpower. (10 Marks)
b) Describe briefly what the process of delegation involved. (10 Marks)
