Foundations of Human Resource Management 2017 November Knec Past Paper

THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
MODULE 1
FOUNDATIONS OF HUMAN RESOURCE MANAGEMENT

1. Highlight four .shortcomings of Elton Mayo’s human relations approach io human resource management. (R marks)
Oiglinc six benefits that an organisation may derive I rum having human resource policies in place. (12 marks j
Explain five ways in which a Human Resource Manager may use the information con tai rwtl in a job description. {I o marks)
2. Highlight five negative consequences of poor placement of employees in an organization, ([Q marks)
Pofca Limited uses a formal induction programme tor ail its new employees. Highlight five contents of such a programme. (10 marks)
3. Outline five internal factors that arc likely to affect the recruitment process in an organization (10 marks)
Explain five benefits that an organization may derive from carrying out human resource
planning. (10 marks)
4. Outline five roles of a human resource manager in ensuring harmonious employee relations in an organ izarion. (10 marks)
Spana Limited uses Assessment Centre method in their employee selection process,
5. Explain four merits of using this method (8 mark:;)
6. Explain nii types of employee records that a human resource manager should maintain in an organization. ,-Z (12 marks}
7. The human resource manager at Sparro LamitaJ uses critical incident technique to collect job analysis inlormanon. Highlight five limitations of using this technique. (10 marks)
8. Explain five challenges (hat a human resource manager may face when implementing human resource policies in an organizafion. (10 marks )
9. Highlight five merits of mainlining human resource records in a computerized form (10 marks)
10. Explain five benefits that an organization may derive from u&mg the external source of recruitment. (10 marks) THI

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