UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT202 HUMAN RESOURCE MANAGEMENT
FULLTIME/PARTITIME
DATE: AUGUST, 2019 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE
a) The 21st Century human resource management practitioners advocates for career planning
as a way of enhancing understanding on the selection of potential opportunities, briefly
identify and explain the process of career planning? (8 Marks)
b) Explain how planned recruitment and selection leads to organizational success?
(8 Marks)
c) Highlight the importance of Job analysis to the individual employee and to the human
resource department. (6 Marks)
d) Citing specific examples, distinguish between On Job and Off Job training (4 Marks)
e) A good communication system is a necessity for an organizational growth and
development. Explain the advantages? (4 Marks)
QUESTION TWO
a) Using Abraham Maslow’s theory, discuss the necessary steps in employee needs
motivation? (10 Marks)
b) As a human resource specialist, you have noticed a worrying trend in your employees’
participation in their routine activities, on conducting a survey, it is found that the level of
morale is very low. Describe the strategies you would adopt to improve the morale.
(10 Marks)
QUESTION THREE
a) Highlight the distinct features that define human resource management? (7 Marks)
b) Explain the basic steps involved in Human Resource Planning? (7 Marks)
c) Describe the reasons for conducting a person’s specifications test before selection of an
employee? (6 Marks)
QUESTION FOUR
a) Of the two sources of recruitment, which one would adopt given chance? Give reasons to
support your answer. (7 Marks)
d) Discuss the rational of the adoption of Performance Appraisal by the modern
organizations?
(7 Marks)
b) Highlight any three types of interviews used during the selection of an employee?
(6 Marks)
QUESTION FIVE
a) Explain why validity and reliability of a test is important during the recruitment process?
(2 Marks)
b) Describe some of the challenges experienced by human resource officers in
implementing and maintain the HR Information System?
(8 Marks)
c) One of the major activity of the Human resource department of any organization is to put
in place a well laid down procedure for dispute handling. Highlight any five advantages
of dispute handling mechanism. (10 Marks)
