MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR
FIRST YEAR FIRST SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
CERTIFICATE IN HUMAN RESOURCE MANAGEMENT
COURSE CODE: CHR 111
COURSE TITLE: INTRODUCTION TO MANAGEMENT
DATE: 28TH APRIL, 2014 TIME: 2.00 – 4.30P.M.
INSTRUCTIONS TO CANDIDATES
Section A is compulsory
Answer any other THREE questions in Section B
SECTION A:
1. List the Advantages of an organizational chart. ( 5 marks)
b. Identify Henry Fayol’s principles of management that are utilized in modern organization (10marks)
c. Using examples give the differences between delegation and empowerment (10 marks)
SECTION B
2 .i) Discuss Maslow’s hierarchy of needs giving (5 Marks)
ii) Discuss the difference between effective and ineffective groups (10 marks)
3. The ways in which manager influences others is when they manage the transformation of resources into more variable input and this involve management task. Discuss. (15 marks)
4.i) Discuss three types of legitimate authority (6 marks)
ii) Discuss functional specialization between areas of management
(8 marks)
5. Discuss Henry Mintz berg management role (15 marks)
SECTION A
1. the ways in which manager influences others is when they manage the transformation of recourses into more variable input and this involve management task. Discuss (10 marks)
b. Discuss the characteristics of effective team work (5mrks)
c.Discuss three types of legitimate authority (6 marks)
d.List the Advantages of an organizational chart (4 marks)
SECTION B
2. Identify Henry fayol’s principles of management that are utilized in modern organization
(15marks)
3. Discuss maslows hierarchy of needs (10 MARKS)
B .discuss factors which can help manager to develop a group (5 MARKS)
4. Discuss women in management (15 marks)
5.explains the diverse corporate social responsibility of management (15 marks)
