MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2016/2017 ACADEMIC YEAR
FIRST YEAR SECOND SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
CERTIFICATE IN HUMAN RESOURCE MANAGEMENT
COURSE CODE: CHR 108
COURSE TITLE: INTRODUCTION TO PERSONNEL
MANAGEMENT
DATE: 25TH APRIL 2017 TIME: 8.30AM-10.30AM
INSTRUCTIONS TO CANDIDATES
• Answer question ONE (compulsory) and any other THREE
• Question one carries 25 marks
• All other questions carry 15 marks
This paper consists of 2 printed pages. Please turn over
QUESTION ONE
a) Differentiate between wages and salary ( 2 marks)
b) Explain Concept And Meaning Of personnel management (3 marks)
c) Describe the attributes/ qualities of a Personnel manager ( 6 marks)
d) Explain four reasons why personnel managers conduct human resource planning ( 4 marks)
e) With specific examples, Explain the term person’s specifications ( 4 marks)
f) Training needs assessment is a major function for HR personnel. Justify this statement ( 5 marks)
QUESTION TWO
a) Explain four training methods used for employees ( 8 marks)
b) Explain seven activities performed in job analyses ( 7marks)
QUESTION THREE
a) Identify and explain four major types of employee incentive programmes
( 8 marks)
b) Differentiate between job description , job analyses and job design ( 6marks)
c) Explain two differences between personnel management and human resource management. ( 2 marks)
QUESTION FOUR
a) Organizations have shown an increased trend of towards internal recruitment. Describe four reasons for this trend to employees and organizations.
(8 marks)
b) In brief describe the functions and roles of the human resource department.
(7 marks)
QUESTION FIVE
a) Highlight Six factors influencing employee performance ( 6 marks)
b) Explain four reasons why personnel administrators conduct performance evaluation (4 marks)
c) Highlight and describe five forms of employment ( 5 marks
