MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2016/2017 ACADEMIC YEAR
FIRST YEAR SECOND SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
CERTIFICATE IN HUMAN RESOURCE MANAGEMENT
COURSE CODE: CHR 102
COURSE TITLE: FUNDAMENTALS OF HR
INSTRUCTIONS TO CANDIDATES
• Answer question ONE (compulsory) and any other THREE
• Question one carries 25 marks
• All other questions carry 15 marks
This paper consists of 2 printed pages. Please turn over
QUESTION ONE
a) Define the following terms:-
i. Management (1mark)
ii. Human resource management (1mark)
iii. Strategic human resource management (1mark)
iv. Job description (1mark)
v. Job specification (1mark)
b) Describe the term “Management by objectives” (MBO) (5marks)
c) Explain the operative functions of human resource management
(10marks)
d) Outline the importance of human resource planning. (5marks)
QUESTION TWO
a) Line managers conduct many people management activities, in what ways can line managers work better with HR professionals? (8marks)
b) Citing relevant examples differentiate between Personnel Management and Human Resource Management (7marks)
QUESTION THREE
a) Discuss the functions of management in relation to Human Resource Management. (10marks)
b) Explain the contribution of the classical school of management thought to Human Resource Management. (5marks)
QUESTION FOUR
a) Explain the role of Human Resource professionals in an organization.
(8marks)
b) Describe the methods you would use to evaluate the effectiveness of a HR department. (7marks)
QUESTION FIVE
a) Justify the need to have a HR department in any organization. (8marks)
b) Describe competencies required by HR professionals (7marks)
