CBIT102  BUSINESS INFORMATION MANAGEMENT KCA Certificate Past Paper

UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE CERTIFICATE IN BUSINESS
INFORMATION TECHNOLOGY
CBIT102 BUSINESS INFORMATION MANAGEMENT
FULLTIME/PARTIME
DATE: NOVEMBER, 2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE AND any other TWO questions.

QUESTION ONE (COMPULSORY: 30 MARKS)
a) Define the following terms as applicable in computer technology and give relevant examples
for each.
i. ALU [2 Marks]
ii. Control Unit [2 Marks]
iii. Non-volatile memory [2 Marks]
iv. System Clock [2 Marks]
b) Differentiate between primary memory and secondary memory. [4 Marks]
c) Discuss four desirable characteristics of information. [8 Marks]
d) Use a diagram to explain the three levels of management in an organization, explaining the
nature of decisions made at each level and the nature of information needed to make those
decisions. [10 Marks]
QUESTION TWO (20 MARKS)
a) Describe FOUR types of system software, clearly explaining their role in the running of a
computer. [8 Marks]
b) Explain your understanding of an information system, and give two examples of information
systems. [2 Marks]
c) With the aid of a well labeled diagram, highlight and explain the roles of key components of
an information system. [10 Marks]
QUESTION THREE (20 MARKS)
a) Discuss four types of computer visual display technologies that are common in the market
today. [8 Marks]
b) Explain four key tools and techniques for information security that an organization should
have in place to ensure its information is secure. [8 marks]
c) Clearly differentiate between GUI and CLI, and give example of an operating system that
uses each of the interfaces. [4 Marks]
QUESTION FOUR (20 MARKS)
a) Explain four advantages of emails over paper-based methods of communication. [4 Marks]
b) Describe your understanding of open source software and give an example of one operating
system that falls under this category of software? [3 Marks]
c) Highlight three reasons for knowledge management in an organization of your choice. [3
Marks]
d) ‘People’ are an important component of information systems. Discuss three kinds of people
involved in the different aspects of an information system and explain their respective roles.
[6 marks]
e) Using a well labeled diagram, describe the CIA triad of information systems security. [4
Marks]
QUESTION FIVE (20 MARKS)
a) Differentiate between multiprocessing and multitasking as applies in computer technology?
[4 Marks]
b) What is your understanding of a Learning Management System? [2 Marks]
c) Discuss four benefits provided by Learning Management Systems to learning institutions that
embrace them. [8 Marks]
d) Explain three information security threats that organizations that use technology to manage
their information are exposed to. [6 Marks]

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