Category: Uncategorized

ROLE OF IT IN OPERATIONS MANAGEMENT Objectives: By the end of the chapter the student should be able to: (i) outline the importance of IT in operations management (ii) discuss the various uses of IT in operations management Introduction Information Read More …

FAILURE PREVENTION AND RECOVERY Objectives: By the end of the chapter the student should be able to: (i) define the term failure (ii) identify the key types of failure (iii) describe techniques of measuring failure (iv) outline the methods for Read More …

BENCHMARKING Objectives: By the end of the chapter the student should be able to: (i) Define the term benchmarking (ii) Explain the types of benchmarking (iii) Discuss the benchmarking process (iv) Define the concept of world class operations Introduction Benchmarking Read More …

PROJECT MANAGEMENT Objectives: By the end of the chapter the student should be able to: (i) Define the term project (ii) Explain the project management activities (iii) Draw a project network diagram (iv) Draw a project Gantt chart Introduction A Read More …

OPERATIONS PLANNING AND CONTROL Objectives: By the end of the chapter the student should be able to: (i) Distinguish between operations planning and control (ii) Explain the activities involved in operations planning (iii) Explain the activities involved in operations control Read More …

BUSINESS PROCESS RE-ENGINEERING (BPR) Objectives: By the end of the chapter the student should be able to: (i) Define the term business process re-engineering (ii) Outline the components of business process re-engineering (iii) Highlight the advantages and disadvantages of functional Read More …