BUSS303  TECHNOLOGY AND INNOVATION MANAGEMENT.

UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS
INFORMATION TECHNOLOGY
BUSS303 TECHNOLOGY AND INNOVATION MANAGEMENT
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: DECEMBER, 2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.

QUESTION ONE (COMPULSORY)
a) Explain FIVE areas where Entrepreneurship has been used for good and evil in Kenya
[10 Marks]
b) Define the following terms [2 Marks]
i. Innovation
ii. Technology
c) Explain TWO stakeholders of Innovation [2 Marks]
d) Explain FIVE incentives that the government may provide to innovators [10 Marks]
e) Listed below are some of the sources of Innovations; Discuss what you understand by each.
i. Process needs
ii. Changes in demographics
iii. Changes in perception
iv. New knowledge [6 Marks]
QUESTION TWO
a) Define organizational development [2 Marks]
b) Explain THREE main reasons evident to why people do resist change in organizations
[6 Marks]
c) There is variety of techniques that a manager and others in organization can use to reduce resistance
to change. Discuss any TWO [4 Marks]
d) The need for change in an organization can come from external or internal forces. Explain FOUR
such factors found in Toyota Kenya Company [8 Marks]
QUESTION THREE.
a) What do you understand by the term idea diffusion [2 Marks]
b) Discuss FOUR reasons why it is important for innovation to diffuse a move [8 Marks]
c) Discuss FIVE ways in which technology and innovation can assist a company to achieve its major
development plans. [10 Marks]
QUESTION FOUR.
a) Discuss with examples the following types of Innovations.
i. Product Innovation
ii. Process Innovation
iii. Organizational innovation [6Marks]
b) Brainstorming is one of the idea generation processes; explain FOUR guidelines to brainstorming
process. [8 Marks]
c) Discuss THREE forces that promote research and development in an organization
[6Marks]
QUESTION FIVE.
a) Explain FIVE measures that a company can use to determine the effectiveness and appropriateness of
an innovation. [10 Marks]
b) Explain the following terms as Used in Innovation
i) Copyright
ii) Patent [4 Marks]
c) Discuss THREE forces that promote research and development in an organization
[6Marks]

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