UNIVERSITY EXAMINATIONS: 2016/2017
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS IN
INFORMATION TECHNOLOGY
BUSS 302 SUPPLY CHAIN MANAGEMENT
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: DECEMBER, 2016 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE [30 MARKS]
a) Highlight any four objectives of supply chain management. (4 Marks)
b) Explain four advantages of cross docking. (4 Marks)
c) Describe the concept of single sourcing. (4 Marks)
d) Highlight four mistakes made by customers in outsourcing. (4 Marks)
e) Supply chain performance measures can be classified broadly into qualitative and
quantitative measures. With examples, explain these two types of supply chain performance
measures. (6 Marks)
f) Consider the purchase of a pair of shoes from Bata. Describe the various stages in the supply
chain and the different flows involved in this process. (8 Marks)
QUESTION TWO [20 MARKS]
a) Discuss five practices that foster fair relationships with customer and suppliers. (10 Marks)
b) Discuss the impact of e-commerce on supply chain management. (10 Marks)
QUESTION THREE
[20 MARKS]
a) Discuss the problems associated with collaborative buyer-seller relationship. (5 Marks)
b) Discuss five benefits of multiple sourcing. (5 Marks)
c) Consider the supply chain involved when a customer purchases a computer from a retail
store. Identify the cycles in this supply chain and the location of the push/pull boundary in
the cycles mentioned. (10 Marks)
QUESTION FOUR [20 MARKS]
a) Explain any four information technology systems that could be used in a purchasing and
supply function. (4 Marks)
b) Discuss with examples the various types of supply chain decisions. (6 Marks)
c) Describe five modes of transportation that can be used in product distribution, identifying the
most important characteristics of each. (10 Marks)
QUESTION FIVE [20 MARKS]
a) Compare and contrast the push and pull based supply chain strategies. (4 Marks)
b) State the various stages of the procurement process. (6 Marks)
c) Discuss the unique challenges of managing supply chains in Kenya. (10 Marks)
