BIT 3203 PERSONNEL MANAGEMENT KCA Past Paper

UNIVERSITY EXAMINATIONS: 2012/2013
EXAMINATION FOR THE BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
BIT 3203 PERSONNEL MANAGEMENT
DATE: AUGUST, 2013 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any Other TWO Questions

QUESTION ONE
a) Describe the need for human resource planning in any organization.
(10 Marks)
b) Describe the features of an ideal health program for an organization
(10 Marks)
c) Define the term staff welfare and explain the how the HRM can ensure that it is
provided and maintained. (10 Marks)
QUESTION TWO
a) Distinguish between recruitment and selection. (2 Marks)
b) “It is better to recruit new employees rather than promotion from within”.
Discuss. (8 Marks)
c) State the objectives of a good employee performance appraisal. (10 Marks)
QUESTION THREE
a) Explain the importance of the information of Job descriptions to both the
organisation and the potential employee: (10 Marks)
b) (a) Define the following terms in relation to employee development.
(10 Marks)
i) Development
ii) training
iii) education
iv) Learning
v) Delegation
QUESTION FOUR
a) Training is an expensive undertaking, when properly done it can benefit both the
organization and the employees. Describe the purposes of training. (10 Marks)
b) Discuss the principal guidelines that should be followed when deciding on a wage
system. (8 Marks)
c) Distinguish between a wage and a salary. (2 Marks)
QUESTION FIVE
a) Discuss the conditions necessary for establishing and maintaining good labor
relations. (10 Marks)
b) Describe the characteristics of an effective disciplinary procedure. (10 Mark)

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