BIT 3203 PERSONNEL MANAGEMENT KCA Past Paper

UNIVERSITY EXAMINATIONS: 2012/2013
THIRD YEAR EXAMINATION FOR THE BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 3203 PERSONNEL MANAGEMENT
DATE: DECEMBER, 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO

QUESTION ONE
a) Distinguish between the following terms as used in personnel management
i. Job description job specification (2 Marks)
ii. Human resource and resource management (2 Marks)
b) Briefly examine five benefits that accrue to organizations for undertaking training
and development for its employees. (10 Marks)
c) Critically determine five factors Human Resource managers should consider when
compensating an employee. (10 Marks)
d) What is job analysis? Clearly determine four roles of a job analyst in an
organization (6 Marks)
QUESTION TWO
a) Health and safety of employees has received attention in this century more than ever
before. Discuss challenges faced by organizations that have failed to adopt health and
safety measures (10 Marks)
b) Discuss five principles of personnel management and show how they are applied in
day today running of the organization (10 Marks)
QUESTION THREE
a) Managing employees requires a “strategic and coherent approach”. Discuss five
areas of competency for HRM in order to efficiently and effectively drive an
organization to productivity. (10 Marks)
b) Discuss strategies available to the management in dealing with poor performance
in an organization. (10 Marks)
QUESTION FOUR
a) Distinctively Personnel management can be categorized into managerial and
operational functions. Discuss five operational functions of personnel
management. (10 Marks)
b) Every human resource manager must ensure that every employee understands
the nature of their job. Critically determine five characteristics of a good job
description. (10 Marks)
QUESTION FIVE
a) Planning is one of the most important managerial function in personnel
management. Discuss eight challenges facing managers as they undertake this
function in today’s dynamic world. (8 Marks)
b) There are two common approaches available for training employees in organizations
today. Discuss six key differences between on – the- job and of – the- job training
approaches. (12 Marks)

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