BIT 3106 INDUSTRIAL MANAGEMENT KCA Past Paper

UNIVERSITY EXAMINATIONS: 2011/2012
THIRD YEAR EXAMINATION FOR THE BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 3106 INDUSTRIAL MANAGEMENT
DATE: AUGUST, 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO

QUESTION ONE
i. The entrepreneur can chose between various forms of business when establishing
his business. Explain the advantages of operating a Limited Liability company
over partnerships. (9 Marks)
ii. Differentiate between job description and job analysis. use an example to
Illustrate. (6 Marks)
iii. Discuss at least 5 factors that would influence the location of industries. (5 Marks)
iv. Briefly describe the following terms as used in industrial production;
a. Batch production
b. Capacity utilization
c. Labor intensive production
d. Just in Time production
e. Quality cycles (5 Marks)
QUESTION TWO
i. Outline four major causes of industrial disputes in Kenya.
(4 Marks)
ii. Discuss three shortcomings of arbitration as a dispute resolution mechanism.
(6 Marks)
iii. Discuss 5 duties of the employee and employer highlighted under the Health and
Safety Act. (10 Marks)
QUESTION THREE
i. Discuss five essential elements of a valid contract. (10 Marks)
ii. The span of control is an essential concept in industrial management.
a. Is there an ideal span of control? Explain (2 Marks)
b. Discuss three factors that determine the span of control in an organization
of your choice. (8 Marks)
QUESTION FOUR
i. Discuss 5 macro-environmental factors that an entrepreneur should consider for
the successful operation of the business. (10 Marks)
ii. With relevant examples, discuss five problems facing trade union operations in
Kenya and suggest appropriate and practical solutions. (10 Marks)
QUESTION FIVE
i. Discuss the details relating the following legal documents as they relate to the
formation of businesses;
a. Memorandum of Association
b. Articles of Association
c. Certificate of registration
d. Trading license
e. Partnership deed (10 Marks)
ii. Briefly discuss the 4 sources of financing for industries. (4 Marks)
iii. Describe three basic skills that a manager should possess. (6 Marks)

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