UNIVERSITY EXAMINATIONS: 2011/2012
SECOND YEAR EXAMINATION FOR THE BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 2305 ICT PROJECT MANAGEMENT
DATE: JULY, 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO
QUESTION ONE
a) Discuss the process of recruitment and selection (6 Marks)
b) Explain the project planning process (4 Marks)
c) Goals are high-level statements that provide the overall context for what the
project is trying to accomplish. Using an appropriate example explain Doran’s
S.M.A.R.T characteristics for goal statements (5 Marks)
d) A Project Feasibility Study is an exercise that involves documenting each of the
potential solutions to a particular business problem or opportunity. Feasibility
Studies can be undertaken by any type of business, project or team and they are a
critical part of the Project Life Cycle. State and briefly explain the 4 categories of
feasibility tests (4 Marks)
e) Identify three advantages of using project management tools (3 Marks)
f) Identify the factors that may cause project deadline to slip (4 Marks)
g) Identify four major components of a status report (4 Marks)
QUESTION TWO
a) You have had your initial meeting with the Sponsor of your new project where
you were given the Terms of Reference and asked to produce your estimates of
time and cost for the project. State and describe in detail (analyzing their
differences) FOUR estimating methods that could be used. (8 Marks)
b) Idyllic Solutions is a service company providing mass printing facilities for
businesses. The directors of Idyllic are currently considering two alternative
investment projects. Both projects are concerned with the purchase of new high
speed computerised printers. The following data is available for each project:
The company has estimated that the cost of capital is 10 per cent and employs the
straight-line method of depreciation for all assets when calculating net profit. The
company has sufficient funds to meet the capital expenditure requirements. For
each project, calculate: (12 Marks)
i. The net present value
ii. The payback period
iii. Explain which, if any, of the two projects the company should choose.
iv. State which of the two methods of investment appraisal is most appropriate,
giving two reasons for your choice.
QUESTION THREE
Using the above table attempt the following questions
i. Draw a network diagram (6 Marks)
ii. Draw a gantt chart (6 Marks)
iii. Identify the critical path (2 Marks)
iv. Calculate the project duration (1 Mark)
v. Calculate the total float time for each activity (5 Marks)
QUESTION FOUR
a) The process of monitoring and reviewing takes place at different stages of the
project with particular consideration to the aspects of time, resources, costs and
quality. Describe the monitoring and reviewing process for each aspect
mentioned. (8 Marks)
b) The project feasibility study presented to senior management must always contain
a detailed cost justification for any proposed computer system. Categorise and
provide examples of costs and benefits that would appear in such a report
(6 Marks)
c) For manpower planning certain issues are important and must be kept in mind
while selecting manpower. Briefly explain three of these issues (6 Marks)
QUESTION FIVE
a) Briefly explain the role of the following activities in project management
(8 Marks)
i. Configuration Management
ii. Quality Management
iii. Risk Management
iv. Conflict Management:
b) Using examples, explain the project management techniques that could be used
to: (9 Marks)
i. Record the activities required for a given IT project and how they are broken
down;
ii. Record the dependencies between the activities required for a given IT project,
and how such relationships affect the overall timescale of a project;
iii. Record the schedule of activities for an IT project and the staff resources required
to undertake such activities.
c) Explain how the use of structured development methods can assist in the
application of the techniques you have identified in part b).
(3 Marks)
