MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR
FOURTH YEAR SECOND SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
BACHELOR OF SCIENCE HUMAN RESOURCE MANAGEMENT
COURSE CODE: BHR 407
COURSE TITLE: INDUSTRIAL RELATIONS
DATE: 14TH APRIL, 2014 TIME: 2.00 – 5.00 P.M.
INSTRUCTIONS TO CANDIDATES
Question ONE is compulsory
Answer any other THREE questions
This paper consists of 2 printed pages. Please turn over.
Question One
a) What is the significance of having a good industrial relations 6mks
b) Every organization will usually be concerned about ensuring that the relationship between the management and workers is good. What are the objectives that pushes this kind of thinking 6mks
c) Discuss some of the challenges that organizations face in maintaining good industrial relations 8mks
d) Highlight the uses of job analysis in any organization 5mks
Question Two
Discuss the Dunlop’s Approach to industrial relations 15mks
Question Three
a) Discuss the main causes of industrial disputes that organizations often face 9mks
b) State and explain the forms of strikes that are experienced in Kenya 6mks
Question Four
a) If an employee is dismissed by the company in a dispute, then the company must report the same the minister in charge within 28 days. What are the steps that a minister can take after the incident reporting as per the Trade Disputes Act, CAP 234 of the laws of Kenya 7mks
b) Explain the meaning of industrial unrest and industrial peace 8mks
Question Five
a) Discuss the methods of job analysis information for any job analysts 10mks
b) What are the challenges of employee resourcing that companies must prepare to face 5mks
