Knowledge Management

Introduction The objectives of this chapter are to: Identify important dimensions of knowledge Explain what is meant by knowledge management Describe three types of knowledge management systems; Enterprise knowledge management systems Knowledge work systems Intelligent systems and techniques Identify the Read More …

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Enterprise Systems

Introduction The growing trend in businesses is to integrate business functions to ensure seamless transfer of information between functions which will improve both the efficiency of the organisation and its ability to respond to change. Businesses are also integrated with Read More …

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Management Decision Support Systems

Introduction Decision making is no longer the preserve of senior management as it is now common at all levels on the organisation. The objectives of this chapter are to: Differentiate between structured and non-structured decisions Explain the decision making process Read More …

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E-Commerce Defination

Introduction The objectives of this chapter are to: Describe Electronic Commerce Describe M-Commerce Provide an overview of the main E-Commerce Payment Systems A. INTRODUCTION TO ELECTRONIC COMMERCE Electronic commerce (e-commerce) can be defined as the process of buying, selling, transferring, Read More …

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