TRAVELLING SALES PERSONNEL.
A travelling personnel is an individual moving door to door selling goods. Refers to an individual whose job is to travel to different places in a particular area and sell products or get orders from customers.
DUTIES OF TRAVELLING SALES PERSONNEL.
1. Assisting customers in selecting products.
2. Answering questions about products.
3. Keeping check on the inventory/stock.
4. Generating/closing sales.
5. Travelling and visiting prospective buyers and current clients.
6. Overcome all objections from customers and make sales.
7. Build lasting relationships with customers
8. Get new orders.
DISTINCTION BETWEEN INTERNAL AND EXTERNAL TRAVELLING SALES PERSONNEL.
• Environment.
• Grooming.
• Hours of working
• Prospects. Internal-Individual customers. external-Oraganizational and individual buyers.
• Customer assistance level-limited to internal.
• Level of professionalism-courteous, vocabulary etc.
CHALLENGES OF TRAVELLING SALES PEOPLE
1. Repeated rejections-sales people may suffer repeated rejections when trying to close sales. This may result to low confidence and lack of motivation.
2. Absence of permanent address-they have to move from place to place looking for prospects with no specific location.
3. Heavy work load-moving from place to place and performing every duty on their own is tiresome and can result to health issues or disturbed family life.
4. No time for self-due to movement from one place to another.
5. Health issues e.g. backaches, disturbed stomach, depression, fatigue etc.
6. Inadequate resources for transport and moving the family from place to place.
7. Future of such a job is uncertain because it is usually temporary due to absence of prospects or low sales can result to dismissal at any time.
