A travelling personnel is an individual moving door to door selling goods. Refers to an individual whose job is to travel to different places in a particular area and sell products or get orders from customers.
DUTIES OF TRAVELLING SALES PERSONNEL.
- Assisting customers in selecting products.
- Answering questions about products.
- Keeping check on the inventory/stock.
- Generating/closing sales.
- Travelling and visiting prospective buyers and current clients.
- Overcome all objections from customers and make sales.
- Build lasting relationships with customers
- Get new orders.
DISTINCTION BETWEEN INTERNAL AND EXTERNAL TRAVELLING SALES PERSONNEL.
- Hours of working
- Internal-Individual customers. external-Oraganizational and individual buyers.
- Customer assistance level-limited to internal.
- Level of professionalism-courteous, vocabulary etc.
CHALLENGES OF TRAVELLING SALES PEOPLE
- Repeated rejections-sales people may suffer repeated rejections when trying to close sales. This may result to low confidence and lack of motivation.
- Absence of permanent address-they have to move from place to place looking for prospects with no specific location.
- Heavy work load-moving from place to place and performing every duty on their own is tiresome and can result to health issues or disturbed family life.
- No time for self-due to movement from one place to another.
- Health issues e.g. backaches, disturbed stomach, depression, fatigue etc.
- Inadequate resources for transport and moving the family from place to place.
- Future of such a job is uncertain because it is usually temporary due to absence of prospects or low sales can result to dismissal at any time.
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