PRICIPLES AND PRACTISE OF MANAGEMENT SEPTEMBER 2021 PAST PAPER

THURSDAY: 2 September 2021.                                                                                                 Time Allowed: 3 hours.

Answer any FIVE questions.  ALL questions carry equal marks.

QUESTION ONE

1.          Identify five justifications of management as a science.                                                                                    (5 marks)

2.         Analyse four applications of bureaucratic theory in modern management.                                                  (8 marks)

3.         Explain seven benefits of recruiting employees internally.                                                                               (7 marks)

(Total: 20 marks)

 

QUESTION TWO

1.          Analyse four leadership styles developed by Hersey and Blanchard.                                                             (8 marks)

2.         Highlight five objectives of marketing research.                                                                                                   (5 marks)

3.         Summarise four ways in which managers apply scientific theory of management in organisations.     (4 marks)

4.         List three features of a project.                                                                                                                                  (3 marks)

(Total: 20 marks)

 

QUESTION THREE

1.           Analyse three categories of the ten roles as proposed by Henry Mintzberg.                                                 (6 marks)

2.          Evaluate the four steps that managers should take to set up control systems.                                            (8 marks)

3.          Discuss six barriers to communication that managers encounter while discharging their duties.          (6 marks)

(Total: 20 marks)

 

QUESTION FOUR

1.          Propose five ways in which the management could increase creativity and innovation in their organisation. ( 10 marks)

2.         In the context of management functions:

Explain the term “planning”.                                                                                                                       (2 marks)

Examine four external limitations of planning.                                                                                     (8 marks)

(Total: 20 marks)

 

QUESTION FIVE

1.          Examine five competing concepts under which organisations conduct marketing activities.                 (10 marks)

2.          Distinguish between “entrepreneurial ventures” and “small businesses”.                                                     (4 marks)

3.          Describe six steps of the project planning process.                                                                                             (6 marks)

(Total: 20 marks)

 

QUESTION SIX

1.           Analyse six criticisms that are labelled against the classical theory of management.                                                          (12 marks)

2.          Evaluate four circumstances under which it could be appropriate for a manager to use written communication.

(8 marks)

(Total: 20 marks)

 

QUESTION SEVEN

1.           Organisations incur heavy financial expenditure to carry out the planning function.  Appraise five reasons that justify such expenditure.                                                                                                                                                    (10 marks)

2.            Tawa Limited has adopted a matrix organisation structure. Propose five reasons that might have influenced this decision.                                                                                                                                                                               (5 marks)

3.           There are certain shortcomings that are associated with the use of committees in decision making. List five such

shortcomings. (5 marks)

(Total: 20 marks)