Post-contract activities include:
- Administration of the contract, including any subsequent agreed contract changes
- Continuous assessment of performance and re-assessment of risk within the contract
- Handling of stakeholder complaints
- Chairing any agreed supplier/buyer contract review meetings
During this phase, some activities may arise such as:
- Final amendment on contract
- Approval on last payment
- Final payments
- Proof of delivery
- Return contract financial security and holdbacks
- Initiate an audit of a cost-reimbursable contract
- Make sure that all Crown-owned Intellectual Property and Government Furnished
Equipment are returned
- Address Contractor claims
- Receive the contractor performance
- Client satisfaction
- Ensure your file is properly documented
- Put away your file
Skills necessary for successful contract management
The following additional specific skills are necessary for successful contract management:
• Milestone setting (and review) skills are often either lacking or under developed in P&SM processes, but are essential features of both pre- and post-contract management; project/programme management experience or training is, therefore, recommended
• Contracts, whether for goods or services, should include specifications covering all aspects that are important to the customer; experience of setting and managing Service Level Agreements (particularly necessary in outsourcing or critical supply environments) is recommended
• In recognition of the increased rate of business change, the importance has been growing of the need to build greater flexibility into contracts; this has resulted in an increased emphasis on the need for the effective management of contract change skills
