MISM 5304 – OPERATIONS SYSTEMS MANAGEMENT KCA Masters Past Papers

UNIVERSITY EXAMINATIONS: 2019/2020
EXAMINATION FOR THE DEGREE OF MASTER OF SCIENCE IN
INFORMATION SYSTEMS MANAGEMENT
MISM 5304: OPERATIONS SYSTEMS MANAGEMENT
DATE: MAY, 2020 TIME: 14 DAYS
INSTRUCTIONS: Answer ALL Questions

Take Home Examination (THE)
QUESTION ONE (50 MARKS)
Operations management encompasses planning, implementing, and supervising the production of
goods or services. Operations managers have responsibilities in both strategy and day-to-day
production, in either manufacturing or services. Sometimes called production management, the
field is cross-functional, tying in with other departments such as sales, marketing, and finance.
It’s involved in product or service creation, development, production, and distribution. In effect,
it connects dots along the value chain.
Technology, ever changing, plays a key role in spring boarding constant advancements in
operations management (OM). That’s truer now than ever before thanks to budding
advancements like self-maintaining smart machines (for production) and drones (for
distribution). Companies that use technology well can thrive, and those that don’t may not
survive. The future of operations management is going to involve increasing automation to the
point that we will hardly recognize the way new organizations function.
REQUIRED;
1. Carry out a literature review to identify and understand Information Communication
Technologies used in managing the spread of dangerous viruses or diseases.
2. Suggest the different ways in which the identified technologies or any that has never been
applied can be used to facilitate the following during an epidemic
a. Location strategy
b. Supply chain
c. Inventory Management
d. Prediction
3. Write a scholarly report
Note: Plagiarism will attract 0 mark for the entire report.

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