MISM 5103 BUSINESS PROCESS MODELLING KCA Past Paper

UNIVERSITY EXAMINATIONS: 2017/2018
EXAMINATION FOR THE DEGREE OF MASTER OF SCIENCE IN
INFORMATION SYSTEMS MANAGEMENT
MISM 5103: BUSINESS PROCESS MODELLING
DATE: NOVEMBER, 2017 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.

QUESTION ONE
“It is no longer good enough to be a good process implement or good process designer”
Explain this statement briefly discussing the wider issues a good modeller should put into
considerations
6 Marks
Enlist Skills that a business process analyst should have explaining the need for the skill
5 Marks
A business analyst should be competent in whatever process he is trying to automate. Discuss
FIVE competencies that s/he should have.
5 Marks
Analytic hierarchy process (AHP) is one of the brainstorming methods for establishing
objectives, priorities and alternatives. Discuss AHP as well as the procedure for achieving it.
4 Marks

QUESTION TWO
A process is a structured, measured set of activities designed to produce a specified output for a
particular customer or market. Making a link between business objectives and the requirements
is a challenge. “Process models can be a source of solutions to this challenge”.
Explain
5 Marks
A process model is a simplified description of process activities. When describing processes in
detail it is usual to produce several different types of model giving different process information
and perspective. Discuss FOUR of such models
8 Marks
Define and describe a use case model

QUESTION THREE
Consider the following process of placing an order. Describe the for relations that are marked by
dotted arrows

QUESTION FOUR
In process calculus, how do you model relationships?
3 Marks
Effective uses of Business Process Simulation comprises of four elements/processes. Discuss
them.
6 Marks
Consider the following model

Given the following initial parameters and values, outline and discuss the generated output on
running the model.
The initial parameters are
Converter “Desired Level” :100liters
Stock “Bathtub”:initial value=0 liter
5 Marks

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