MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
COURSE CODE: HRD 002
COURSE TITLE: MANAGEMENT SKILLS
DATE:22ND APRIL 2014 TIME:9.00AM – 11.30AM
INSTRUCTIONS TO CANDIDATES
SECTION A is compulsory
Answer any three questions in SECTION B
SECTION A
1. a. Discuss the followings terms in management
i) Delegation (2marks)
ii) Empowerment (2marks)
iii) Power (2marks)
iv) Authority (2marks)
b. Discuss several factors which can help cohesiveness to develop in a group (7 marks)
c. Discuss women in management (5 marks)
d. Discuss the role of information technology in managements (5marks)
SECTION B
2. Discuss Henry fayol’s principles of management that are utilized in modern organizations (15marks)
3. Discuss Maslow hierarchy of needs and Herzberg’s motivational needs
(15 marks)
4. a. Explain the purpose of identifying objectives to be achieved in an organization (5 marks)
b. Discuss the process of decision making in an organization (10 marks)
5. Briefly explain five stages of group development and factors which can help cohesiveness to develop in a group (15 marks)
