THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
MODULE I
FOUNDATIONS OF HUMAN RESOURCE MANAGEMENT
1. (a) Outline five ways in which the human relations theory as advocated by Elton Mayo has contributed towards the development of human resource practice. (10 marks)
(b) Highlight five factors that may limit the effectiveness of tests as a method of employee selection in an organization. (10 marks)
2. (a) One of the roles of a human resource manager is the procurement of employees in an organization. Outline five duties in relation to this role. (10 marks)
(b) Explain five consequences that an organization may face from operating without appropriate human resource policies. (10 marks)
3. (a) Give five reasons that make it necessary for organizations to carry out human resource planning. (10 marks)
(b) Highlight five external factors that may affect the execution of the recruitment function in an organization. (10 marks)
4. (a) Outline five guidelines that should be followed by an interviewing panel to ensure that employee selection interviews are effective. (10 marks)
(b) Explain five benefits that a newly recruited employee may derive from a properly conducted induction training program in an organization. (10 marks)
5. (a) Explain six ways in which information obtained from a job analysis exercise may be useful to an organization. (12 marks)
(b) Outline four limitations of using employee referrals as a source of recruitment in an organization. (8 marks)
6. (a) Koka Ltd maintains their human resource records in manual form. Highlight five challenges that the organization is likely to face from this practice. (10 marks)
(b) Outline five methods that may be used by an organization to sensitize employees on human resource policies. (10 marks)
7. (a) Highlight four measures that a human resource manager may take to ensure appropriate placement of employees in an organization. (8 marks)
(b) Explain six types of information that a job description should possess. (12 marks)
