DL _ BIT 3111 – END USER COMPUTING KCA Past Paper

UNIVERSITY EXAMINATIONS: 2019/ 2020
EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
BIT 3111: END USER COMPUTING
DISTANCE LEARNING
DATE: MAY, 2020 TIME: 6 HOURS
INSTRUCTIONS: Answer ALL Questions
SECTION B

QUESTION 1 (20 MARKS)
There are several methods for storing archived data in any organization.
a) Identity any Two possible methods for your organization (4 Marks)
b) Discuss similarities in both methods (8 Marks)
c) Discuss dissimilarities in both methods (8 Marks)
SECTION C
QUESTION 2 (20 MARKS)
Your server is down and all departments cannot access the most essential services such as emails
and internet. Assuming that the problem is Operating system, outline steps on how you are going
to ensure that services are restored with the shortest time possible.
(20 Marks)

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