UNIVERSITY EXAMINATIONS: 2018/2019
ORDINARY EXAMINATION FOR THE DIPLOMA IN
INFORMATION TECHNOLOGY
DIT501 FUNDAMENTALS OF ORGANIZATIONAL
MANAGEMENT
DATE: NOVEMBER 2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and Any OTHER TWO Questions.
QUESTION ONE
a) Distinguish the following terms as used in management
i. Delayering (2 Marks)
ii. Delegation (2 Marks)
iii. Authority (2 Marks)
iv. Responsibility (2 Marks)
v. Power (2 Marks)
b) EXPLAIN FIVE factors that would make the manager reluctant towards delegating and
provide and appropriate remedy for each. (10 Marks)
c) What are the main causes of corporate failure in today’s organizations. Identify and explain
FIVE main factors (10 Marks)
QUESTION TWO
a) The roles of a manager are categorized into 3, explain the meaning of the 10 specific roles of
any manager based on the interpersonal, informational, and decisional categories.
(10 Marks)
b) Argue the concepts below in relation to management of an organization using examples of
your choice.
i. Is management a science or an art, discuss (5 Marks)
ii. Are leaders born or made, discuss (5 Marks)
QUESTION THREE
a) It is evident that Kenya have been on the spotlight due to fraudulent cases in majority of the
government entities. The president has vowed to lead the war against the monster of graft
through the constituted agencies such as Ethics and anti-Corruption Commission (EACC),
Directorate of Criminal investigations (DCI) and Director of Public Prosecution (DPP). The
Three agencies have set an objective to recover the lost billions back to the government.
Kindly assess the suitability of the set objective based on the criteria of a good objective
(10 Marks)
b) Discuss FIVE barriers to planning using tangible examples (10 Marks)
QUESTION FOUR
a) Discuss FIVE factors that hinder effective goal setting (10 Marks)
b) Discuss FIVE functions of management that a manager need to execute in order to achieve
the set goals in the organization. (10 Marks)
QUESTION FIVE
a) Discuss FIVE sources of power (10 Marks)
b) Use a diagram to explain the FOUR managerial skills that are necessary for effective
management of an organization. (10 Marks)