UNIVERSITY EXAMINATIONS: 2019/2020
EXAMINATION FOR THE DIPLOMA IN INFORMATION
TECHNOLOGY AND DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DCU 200: INFORMATION LITERACY
FULL TIME/PART TIME
DATE: MAY, 2020 TIME: 6 HOURS
INSTRUCTIONS: ANSWER ALL QUESTIONS
SECTION B: 20 MARKS.
QUESTION ONE
Case Study
Racheal wants to buy a new cell phone. She wants it to have certain functions and support certain
additional services and accessories such as SMS, MMS. e-mail and access to the internet. The
first thing she does is to speak to friends who have cell phones to check out what they have. She
asks them how they like their cell phones and confirms what accessories they have. She then
goes to various shops that sell cell phones and compares various cell phones in terms of price
and functions. She also visits companies that offer cell phone contracts to find out what contracts
are on offer. She checks on the internet for evaluations of the various phones and to see if there
are other options available. After checking thoroughly, Racheal is ready to make her purchase.
She chooses a phone with all the functions and accessories she needs, and also decides to go with
pay-as –you-go option rather than signing a contract. This works out cheaper and also ensures
that she spends only what she can afford every month on her cell phone calls.
Question
Refer to the case study above and show how Racheal applied skills involved in information
literacy.
(20 Marks)
SECTION C: 20 MARKS
QUESTION ONE
Case Study
Lucas who lives in Mombasa, Kenya has received an appointment letter to go and work as the
regional manager with an international company based in Gaborone- Botswana. He is very
excited and is given a month to relocate to the new country. Lucas has to look for a place to
settle with his family which is near the work place. He buys a copy of Botswana News magazine
from the street vendor and looks at the classified section for rental houses in Gaborone. He gets a
variety of houses available but is confused on the best choice since he is not sure of their
proximity to the company. He decides to get the exact location of the company by referring to a
map. He is now able to rule out some choices from the magazine. He is still not satisfied and he
decides to call his friend who lives in Gaborone to inquire more information. His friend advises
him to first consider living in a hotel room so that he can personally have a look at available
areas to live. The idea sounds great and he prepares for a trip to Gaborone though he is yet to
make the choice of the hotel.
Question
Explain in details how Lucas is going to apply information literacy skills.
(20 Marks)
